Privacy Policy

Last updated: 2.04.2025

At Galaxy Heist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a user of our site and services.

1. Information We Collect

When you browse or shop on Galaxy Heist, we may collect the following types of information:

Personal Information: name, email address, shipping/billing address, phone number, payment details
Order Information: products purchased, order history, payment status
Technical Data: IP address, browser type, device information, referral source
Usage Data: pages visited, time spent, click behavior (via cookies and analytics tools)

2. How We Use Your Information

We collect and use your data to:

Process and fulfill orders
Provide customer support
Improve our website and shopping experience
Send order confirmations, shipping updates, and promotional emails (if subscribed)
Prevent fraud and ensure secure transactions
Comply with legal obligations

We only use your personal information when we have a legal basis to do so.

3. How We Store and Protect Your Data

Your data is stored securely using trusted e-commerce and payment platforms.
Sensitive data (e.g., credit card details) is encrypted and processed through secure, PCI-compliant systems.
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell or rent your personal information.
We may share your data with:

Payment processors (e.g. Stripe, PayPal)
Shipping carriers (e.g. USPS, UPS, DHL)
Website analytics providers (e.g. Google Analytics)
Service providers that help us operate the store (e.g. email marketing tools)

All third parties are required to handle your data in compliance with privacy laws.

5. Cookies

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Analyze site traffic and improve our services
Offer personalized content and promotions

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location (e.g. EU, UK), you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent where applicable
Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@galaxyheist.com.

7. Email Marketing

You will only receive marketing emails from us if you opt in. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please check back regularly to stay informed.

10. Contact Us

Questions about your data or this policy?
We’re here to help — contact us at info@galaxyheist.com.