Delivery Information

Last updated: 5.04.2025

At Galaxy Heist, we’re committed to getting your board games to you as quickly and safely as possible. Below you’ll find all the key information about our shipping and delivery process.

🚀 Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed the next business day.

During peak times (e.g. holidays or big promotions), processing may take slightly longer — but we’ll keep you updated!

🌍 Shipping Options & Times

We offer reliable shipping across the United Kingdom. Estimated delivery times:

Region	Estimated Delivery Time
Domestic (UK)	3–7 business days
International (Limited list of countries)	10–20 business days

Please note: These are estimates and may vary depending on customs, courier delays, or local disruptions.

🚚 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight/size.

Free shipping may be available for qualifying orders — check our homepage or promo banners for current offers!

📦 Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

❗ Missed Deliveries or Delays

Make sure your shipping information is correct at checkout — we can’t be held responsible for delays due to incorrect addresses.

If your order hasn’t arrived after the expected timeframe, please contact us at info@galaxyheist.com and we’ll help investigate.

🌟 Questions?

If you have any questions about your delivery, feel free to reach out to our friendly support team at info@galaxyheist.com. We’re happy to assist!